Shipping policy

Tracked & Insured Shipping for Your Peace of Mind

At Sianova, we place great importance on reliable and secure shipping. That’s why we offer tracked and insured shipping for all orders, ensuring your purchase is protected from start to finish.

What you can expect:

Delivery time:
Orders are typically delivered within 6–10 business days, depending on your location and possible delays. In rare cases, delivery may take up to 14 business days.

Comprehensive insurance:
Your package is fully insured during transit. If it is lost or damaged, we will either refund your purchase price or send you a replacement product.

Real-time tracking:
Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package in real time.

Secure & reliable shipping partners:
Our trusted shipping partners ensure that your package arrives safely and efficiently.

Taxes and customs
All costs are already included in the price. There are no additional taxes or customs duties.

Need to change your address?
If you need to update your shipping address after placing an order, please contact us as soon as possible at support@sianova.shop so we can make the change before your order is shipped.

Customer support
If you experience any issues with your delivery, our friendly support team is always here to help at support@sianova.shop 

Shop with confidence at Sianova while we take care of your delivery. Thank you for choosing us!