Cancellation policy

Subscriptions, Pre-orders & Try Before You Buy

Some items in our store may be offered as subscriptions, pre-orders, or “try before you buy” options. This policy explains how you can manage or cancel these types of purchases.

Subscriptions
If you purchase a subscription, you will receive recurring deliveries based on the duration and frequency you select.

Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance. Some subscriptions may automatically renew at the end of their term. If you do not wish to renew your subscription, you can cancel it at any time.

You can manage, modify, or cancel your subscription at any time. Your order confirmation emails include links to your order, where you can manage your subscription.

For more details on returns and refunds, please refer to our Refund Policy.

Pre-orders
When you place a pre-order, you are purchasing a product that is not currently in stock or will be available soon.

We may not charge you at checkout or may only charge a partial payment. Your payment method may be stored, and the full or remaining amount will be charged at a later time.

You may cancel a partially paid pre-order as long as it has not yet been fulfilled. Once the order has been fulfilled, it can no longer be canceled. However, you may request a full or partial refund in accordance with our Refund Policy.

Try Before You Buy
If you purchase an item under a “try before you buy” option, we will authorize your payment method before fulfilling the order.

You will have a specified period to decide whether you want to keep the item. If this period expires and the item has not been returned, your payment method will be charged the full amount.